Fornax, a leading champagne diamond supplier, needed a solution to streamline its sales process. They wanted a sophisticated B2B e-commerce platform to simplify diamond sales for their corporate clients. Unlike traditional one-on-one sales, this platform aimed to offer a centralized experience. Buyers could place orders directly with Fornax, who would manage everything from sourcing to delivery.
Before, Fornax’s buyers had to manually check diamond availability, place orders, and handle logistics. This approach led to inefficiencies, higher costs, and frequent miscommunications. The unique nature of each diamond made things even trickier. Traditional inventory systems fell short, making it hard to track and reserve specific diamonds for clients.
Fornax set out to tackle these issues head-on. They envisioned a centralized B2B platform that would not only enhance the buying process but also work seamlessly with their logistics and imaging systems, offering an unparalleled user experience.
To meet Fornax’s needs, we dove deep. We interviewed key stakeholders to understand the platform’s processes, capturing the unique aspects of B2B diamond transactions. Armed with these insights, we crafted a detailed user flow diagram and a database schema to handle the complex data involved in diamond sales.
Our custom B2B e-commerce platform for Fornax has transformed their operations:
This B2B platform shows how we can create a custom, scalable solution that fits the high-stakes diamond industry like a glove.We’ve simplified the diamond buying process, bringing transparency and ease to meet the unique needs of this specialized market. Our work has turned Fornax’s vision into a reality, proving our team’s ability to deliver results in even the most demanding industries.
Looking for a B2B E-commerce solution for your company? Check out our custom software development page to get in touch with us.
