BigImplex – A corporate gifting company faced some problems with their order process management. Their process had many teams working together simultaneously. These included the procurement team, packaging team, dispatch team, coordinator team and more.They used Excel to manage data across all verticals. Processing millions of entries made the entire operation extremely time-consuming. Finding bottlenecks was hard.
The company needed a new system. They wanted to make the process simpler. They needed better visibility. Tracking vendor quotes and managing the approval process was difficult. The lack of visibility made smooth decision-making challenging
We created a unique process management software to tackle these issues. It simplified the procedure with a checklist system. Here’s how it worked:
Each team got specific tasks with respective due dates and was assigned to a specific person from the respective team. When a purchase order (PO) came in, the approval team checked it off after authorization. This lets the next team, like procurement, start work right away. No waiting for manual updates was needed.
Teams marked tasks as done at each stage. Whether it was logo approval, vendor choice, or dispatch plans, the system gave real-time updates. This cut confusion and kept everyone informed.
The software showed all order statuses on one screen. It marked late tasks in red and on-time tasks in green. This ensured no delays went unnoticed. Managers could act fast when things went off track.
The system handled thousands of custom orders. Each order went through steps like buying, designing, packing, and shipping. Whether it was one product or hundreds, the program kept everything in order.
The software let all departments see where orders were in the process. It tracked every stage, from approvals to packing and shipping. This helped managers keep teams on schedule.
We helped the client’s teams work better together. Our solution offered real-time updates and smoother processes.
This custom software helped the client improve their operations. They could now handle many personalized orders and meet deadlines with ease.
The new system streamlined work across departments. It gave real-time updates and clear task lists. This led to faster turnaround times and better teamwork.
Managers got a bird’s-eye view of all processes. They could spot and fix issues quickly. This meant fewer delays and smoother operations overall.
Overall, the software transformed the client’s operations. It turned a complex, slow process into a smooth, efficient one. The client could now take on more orders with confidence.
Looking to build your own custom Process management software? Check out our custom software development service page or get in touch with our directors today!
